# mama-natural-products

> Public Help Center articles for mama-natural-products.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [International orders for Mama Natural products](https://help.mamanatural.com/en-US/international-orders-for-mama-natural-products-164086.md): Due to shipping and logistics issues, our products are only available in the United States at this time.
- [Free Training Registration Email](https://help.mamanatural.com/en-US/free-training-registration-email-148582.md): The registration email with the subject: [Confirmation] Your webinar link or you may also search for emails from mama@mamanatural.com.
- [Where can I find the Audiobook PDF?](https://help.mamanatural.com/en-US/where-can-i-find-the-audiobook-pdf-166872.md): Yes! The audiobook PDF can be downloaded below: Download Audiobook PDF
- [Log-in Access](https://help.mamanatural.com/en-US/log-in-access-148583.md)
- [I can't seem to access the course, any suggestion?](https://help.mamanatural.com/en-US/i-cant-seem-to-access-the-course-any-suggestion-172094.md): If you have completed the registration process and still having a hard time logging in, here are some suggestions that you can try:. If you're still experiencing the same issue, please reach out to us at support@mamanatural.com
- [How long will I have access to the course?](https://help.mamanatural.com/en-US/how-long-will-i-have-access-to-the-course-172091.md): You have a full year to work through the course at your own pace.
- [Can I get access to the Mama Natural Childbirth class again](https://help.mamanatural.com/en-US/can-i-get-access-to-the-mama-natural-childbirth-class-again-166871.md): Mama Natural Birth Course Students get complete access to the course for a full year after the sign-up date. We offer two options if you are interested in getting an additional year of access. Directions:. Important Video Tip. We want to see your fac
- [How long will it take me to complete this course?](https://help.mamanatural.com/en-US/how-long-will-it-take-me-to-complete-this-course-172096.md): The total course content is around 12 hours in length. Technically, you could flex the binge-watching muscles Netflix gave you and power through it in one day!. But, if you’ve got the time, it’s best to space the classes out so you can really practic
- [Is there any long-term commitment?](https://help.mamanatural.com/en-US/is-there-any-long-term-commitment-172098.md): Nope. You’ve got enough of a long-term commitment growing inside of you. You can pay all at once or in monthly installments. The monthly installments work like this:. Never anything more. We split payments up like this to make life easier for you, as
- [I have the “The Mama Natural Week-by-Week Guide to Pregnancy and Childbirth”, do they go over the same things?](https://help.mamanatural.com/en-US/i-have-the-%E2%80%9Cthe-mama-natural-week-by-week-guide-to-pregnancy-and-childbirth%E2%80%9D-do-they-go-over-the-same-things-172095.md): The book is a nice supplement to the course. The book focuses on Natural Pregnancy and the course on Natural Childbirth. So yes, some information overlaps a bit, but most doesn't. 💕
- [I’m in my third trimester. Is it too late for me to take the course?](https://help.mamanatural.com/en-US/i%E2%80%99m-in-my-third-trimester-is-it-too-late-for-me-to-take-the-course-172101.md): Nope. The only time it’s too late is if you’re in transition (and even then you could watch some videos about post birth). The course is designed for you to complete it as quickly or as slowly as you’d like. The total course content is around 12 hour
- [I’m planning a hospital birth. Will the course still help me?](https://help.mamanatural.com/en-US/i%E2%80%99m-planning-a-hospital-birth-will-the-course-still-help-me-172103.md): Absolutely! In fact, it’s even more important for you to take this class! The information, strategies, practices, and tools you will learn in the Mama Natural Birth Course will help you have your best, most informed birth no matter where you choose t
- [Does the course go over twin births?](https://help.mamanatural.com/en-US/does-the-course-go-over-twin-births-172111.md): Our course isn't specifically designed for mamas carrying twins, but there is plenty of pregnancy information in it that applies to twins and that can still be super helpful. Check out this link for more class details - https://mamanaturalbirth.com/#
- [Are the benefits as well as risks of these interventions discussed in the course?](https://help.mamanatural.com/en-US/are-the-benefits-as-well-as-risks-of-these-interventions-discussed-in-the-course-172117.md): We do discuss various interventions. We generally encourage moms to avoid unnecessary ones but do speak to times when various interventions are needed and even save lives.
- [Is it possible to do a natural birth without a doula and just have my partner instead?](https://help.mamanatural.com/en-US/is-it-possible-to-do-a-natural-birth-without-a-doula-and-just-have-my-partner-instead-172108.md): We cover a number of different comfort measures in the course, including counter pressure on the sacrum, hip squeezes, etc. The course does very much aim to train the partners to play a more active role during childbirth. And to be way more familiar
- [I’m planning a VBAC. Is this course for me?](https://help.mamanatural.com/en-US/i%E2%80%99m-planning-a-vbac-is-this-course-for-me-172105.md): Yes, yes, and yes! We’ve got a special bonus class just for moms who are preparing for a vaginal birth after cesarean. As a doula, co-host Maura has helped dozens of mamas have successful VBACs, and she’ll share all her wisdom with you too.
- [I’m planning a home birth. Is this course right for me?](https://help.mamanatural.com/en-US/i%E2%80%99m-planning-a-home-birth-is-this-course-right-for-me-172104.md): First, congratulations! Second, yes! You will learn so many tools and exercises that will help you with your home birth. You’ll develop an awareness of your body and the birth process that will put your mind at ease. You’ll also master comfort measur
- [This is my second baby. Should I still take the course?](https://help.mamanatural.com/en-US/this-is-my-second-baby-should-i-still-take-the-course-172102.md): If you want a natural childbirth, yes! The course is aimed at all parents-to-be, whether this is your first or your twentieth birth. (And if it’s the latter, we can connect you to our TV talent agent as well.)
- [Does this birth course include breathing techniques and labor positions?](https://help.mamanatural.com/en-US/does-this-birth-course-include-breathing-techniques-and-labor-positions-172092.md): We do talk about labor positions and breathing techniques. We talk about getting your mind right. A lot of this is being EDUCATED so that you don't go into panic or fear.You can learn more about this course here - https://mamanaturalbirth.com/#classe
- [Can I pay with my FSA, HSA, or HRA card?](https://help.mamanatural.com/en-US/can-i-pay-with-my-fsa-hsa-or-hra-card-172097.md): Yes. Childbirth classes are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement (HRA), and we do accept FSA / HSA / HRA cards as well. If you have additional questions
- [Do you take insurance?](https://help.mamanatural.com/en-US/do-you-take-insurance-172109.md): You would need to either pay with your insurance card or pay out-of-pocket and submit to your insurance. Soon after you sign up for the course we send you an email with the information you’ll need for reimbursement. The best bet is to phone the card
- [Husband/Partner request to be part of the pregnancy facebook group](https://help.mamanatural.com/en-US/husbandpartner-request-to-be-part-of-the-pregnancy-facebook-group-172093.md): We're afraid we need to keep the Mama Natural Pregnancy group strictly for moms only by popular demand, and so it’s something we implemented a few years ago. We did create a group for fathers, but it never gained much momentum, so we’ve moved away fr
- [Does the Mama Natural Birth Course cover ways a partner can physically support?](https://help.mamanatural.com/en-US/does-the-mama-natural-birth-course-cover-ways-a-partner-can-physically-support-172110.md): There are sections of the course aimed specifically at partners, and partners are encouraged to view the whole thing to learn more about the process and more ways they can help. Our course does still advocate for getting a doula. Our belief is that d
- [Is this course for my partner too?](https://help.mamanatural.com/en-US/is-this-course-for-my-partner-too-172100.md): Heck yes! We designed the Mama Natural Birth Course to be informative and entertaining for mamas and their significant others as well, whether that’s a husband, boyfriend, partner, or family member.
- [Can I Rejoin the Facebook Pregnancy Group?](https://help.mamanatural.com/en-US/can-i-rejoin-the-facebook-pregnancy-group-166865.md): Yes, you can rejoin the pregnancy group. Once you request to join again, you will answer the three membership questions. Please allow 24 hours for your request approval. Rejoin Now
- [I live internationally. Can I still take the course?](https://help.mamanatural.com/en-US/i-live-internationally-can-i-still-take-the-course-172106.md): Sure! We want international mamas to get in on the love. The techniques and principles that we cover in the course are universal, and will inform and enrich your childbirth no matter where you live. You’ll have to put up with our funny accents, thoug
- [Do you ship your cards and bracelets internationally?](https://help.mamanatural.com/en-US/do-you-ship-your-cards-and-bracelets-internationally-172107.md): I’m afraid we can’t cover the costs of international shipping with the standard enrollment fees. Instead, we will refund the $35 value of the physical goods from your purchase price. Just sign up now at the regular price and we will refund you automa
- [What if I don’t like the course?](https://help.mamanatural.com/en-US/what-if-i-don%E2%80%99t-like-the-course-166870.md): We offer a no-risk 30-day money-back guarantee. If you’re not happy within the first 30 days, we will refund your tuition paid minus the $35 for the bracelet and affirmation cards that we send students in the mail. We believe so strongly in the power
- [How to become an Affiliate](https://help.mamanatural.com/en-US/how-to-become-an-affiliate-171836.md): Thank you for your interest in the course! We pay our affiliates a 50% commission, and we'd love to have you be part of the program. Register to become an affiliate for the Mama Natural Birth and Baby Care Course here:. https://mamanatural.safechkout
- [Do you really give 10% of your profits to charity?](https://help.mamanatural.com/en-US/do-you-really-give-10%25-of-your-profits-to-charity-172099.md): We most certainly do. Maternal health is a passion of mine, whether it’s here in North America or on the other side of the world. The bad news is that maternal mortality rates in the developing world are truly horrifying. The good news is that the mo
- [Is the Multi Collagen safe during pregnancy?](https://help.mamanatural.com/en-US/is-the-multi-collagen-safe-during-pregnancy-164103.md): Here’s our article on collagen during pregnancy. In that article, you’ll see what some of our midwife partners say. But, as with all supplements, it’s best to check with your midwife or healthcare provider first.
- [Is the Multi Collagen safe while nursing / breastfeeding?](https://help.mamanatural.com/en-US/is-the-multi-collagen-safe-while-nursing--breastfeeding-172227.md): Here’s our article on collagen during pregnancy. In that article, you’ll see what some of our midwife partners say. But, as with all supplements, it’s best to check with your midwife or healthcare provider first.
- [Is the Multi Collagen safe for children?](https://help.mamanatural.com/en-US/is-the-multi-collagen-safe-for-children-164106.md): Our collagen is perfectly safe for all ages. However, we find that most children do not need dietary supplements on an ongoing basis, provided their diet is balanced.
- [Collagen Heavy Metals Testing](https://help.mamanatural.com/en-US/collagen-heavy-metals-testing-148584.md): We test annually to make sure that our raw materials are as clean as can be. Please see our 2021 test here. I want to provide a little further info. You may have seen reviews like this that describe which collagen powders have heavy metals and which
- [What are the ingredients of the Multi Collagen?](https://help.mamanatural.com/en-US/what-are-the-ingredients-of-the-multi-collagen-164107.md): Mama Natural Multi-Collagen Protein contains just three simple ingredients:
- [What are type of eggshells are used in the Multi Collagen?](https://help.mamanatural.com/en-US/what-are-type-of-eggshells-are-used-in-the-multi-collagen-164111.md): The Multi Collagen uses eggshell membrane collagen from unfertilized chicken eggs that are raised in the USA.
- [What type of cows is the bovine collagen derived from in the Multi Collagen?](https://help.mamanatural.com/en-US/what-type-of-cows-is-the-bovine-collagen-derived-from-in-the-multi-collagen-164112.md): The Multi Collagen in our bovine collagen in our blends is made from the hides of grass-fed cows.
- [Is the Multi Collagen Kosher?](https://help.mamanatural.com/en-US/is-the-multi-collagen-kosher-164113.md): The Multi Collagen is certified Kosher. This is our Kosher certificate.
- [Is the Multi Collagen gluten free?](https://help.mamanatural.com/en-US/is-the-multi-collagen-gluten-free-164116.md): Mama Natural Multi-Collagen Protein is gluten-free. The product contains just three simple ingredients:
- [I would also like to know where the cattle, chicken/eggs, and fish are all globally sourced from?](https://help.mamanatural.com/en-US/i-would-also-like-to-know-where-the-cattle-chickeneggs-and-fish-are-all-globally-sourced-from-172224.md): The eggshell membrane collagen in sourced in the USA. The marine collagen is from wild-caught Atlantic cod, haddock, and pollack. The bovine collagen is from grass-fed Brazilian cattle.
- [My container came with NO scoop.](https://help.mamanatural.com/en-US/my-container-came-with-no-scoop-172225.md): Your scoop may have settled down at the bottom of the pouch during transit — please dig a little deeper in the can -- the scoop should be in there!. If not, please let us know and we’ll send you one, thanks!
- [How is the type iv collagen absorbed by the body?](https://help.mamanatural.com/en-US/how-is-the-type-iv-collagen-absorbed-by-the-body-172226.md): Collagen peptides are absorbed through your gastrointestinal tract. Our product is hydrolyzed using a process called hydrolysis. This process breaks down the protein into smaller pieces, making it easier for the body to absorb.
- [Can men take this?](https://help.mamanatural.com/en-US/can-men-take-this-172231.md): Yes! It's good for men as well as women. :)
- [Prop 65 Warning](https://help.mamanatural.com/en-US/prop-65-warning-172233.md): Our multi collagen protein has been tested for heavy metals and other toxins such as glyphosate, and it meets even the strictest of requirements, such as California’s Proposition 65, aka the Safe Drinking Water and Toxic Enforcement Act. It does not
- [Are the Baby Probiotic Drops Kosher?](https://help.mamanatural.com/en-US/are-the-baby-probiotic-drops-kosher-164089.md): Our baby probiotic is not Kosher certified, but it is something we’re looking into. The product is pure, with nothing but the probiotic strains and organic sunflower oil.
- [How many CFU's of lactobacillus reuteri does the Baby Probiotic Drops contain?](https://help.mamanatural.com/en-US/how-many-cfus-of-lactobacillus-reuteri-does-the-baby-probiotic-drops-contain-164090.md): The Mama Natural Baby Probiotic contains 200,000,000 CFU of lactobacillus reuteri.
- [What specific strains does the Mama Natural Baby Probiotics contains for L. Rhamnosus & L. Reuteri?](https://help.mamanatural.com/en-US/what-specific-strains-does-the-mama-natural-baby-probiotics-contains-for-l-rhamnosus-&-l-reuteri-164091.md): The subspecies info for those two strains are:
- [How is the organic sunflower extracted in the Baby Probiotics?](https://help.mamanatural.com/en-US/how-is-the-organic-sunflower-extracted-in-the-baby-probiotics-164092.md): Our High Oleic Virgin Organic Sunflower Oil is cold pressed, which is done at lower temperatures than expeller pressed. Since these oils are pressed at a lower temperature, they retain their unrefined healthy antioxidants that would otherwise be dest
- [Where is the Baby Probiotic Drops made?](https://help.mamanatural.com/en-US/where-is-the-baby-probiotic-drops-made-164093.md): The Baby Probiotic Drops is manufactured in the USA. The organic, high oleic sunflower oil comes from Europe. Of the 10 probiotic strains, 8 are manufactured in the USA and 2 are from Sweden.
- [What age range is the Baby Probiotic Drops for?](https://help.mamanatural.com/en-US/what-age-range-is-the-baby-probiotic-drops-for-164094.md): The Baby Probiotic Drops are best suited for ages 0-24 months.
- [Are the Baby Probiotic Drops safe for a newborn?](https://help.mamanatural.com/en-US/are-the-baby-probiotic-drops-safe-for-a-newborn-164095.md): The Baby Probiotic Drops probiotics are specially formulated for babies aged 0-24 months.
- [Is it safe for the Baby Probiotic Drops to be shipped in extreme heat or cold?](https://help.mamanatural.com/en-US/is-it-safe-for-the-baby-probiotic-drops-to-be-shipped-in-extreme-heat-or-cold-164096.md): Our probiotics are crafted with extra strength at the time of production to maintain the CFU at time of use. Our probiotics have been tested and shown to withstand normal temperature variance during transit. One of the tests they do is at very high t
- [What is the shelf life of the Baby Probiotic Drops?](https://help.mamanatural.com/en-US/what-is-the-shelf-life-of-the-baby-probiotic-drops-164097.md): The shelf life for Baby Probiotics is 6 months or longer. The product will keep a little longer if you store them in the fridge.
- [How many servings comes does the Baby Probiotic Drops contain?](https://help.mamanatural.com/en-US/how-many-servings-comes-does-the-baby-probiotic-drops-contain-164098.md): There are 30 servings in each 8 ml bottle of Baby Probiotic Drops.
- [The Baby Probiotic Drops look cloudy?](https://help.mamanatural.com/en-US/the-baby-probiotic-drops-look-cloudy-164100.md): Probiotics are not oil or water-soluble, meaning they don’t dissolve. Instead, they’re suspended in the organic sunflower oil. This can sometimes cause the formula to appear cloudy. It is very important to shake vigorously before each use. That way,
- [Is the zinc oxide in the Diaper Cream non-nano?](https://help.mamanatural.com/en-US/is-the-zinc-oxide-in-the-diaper-cream-non-nano-164069.md): The Mama Natural Diaper Cream uses non-nano zinc. The other organic ingredients are listed below:
- [Can you use the Diaper Cream with cloth diapers?](https://help.mamanatural.com/en-US/can-you-use-the-diaper-cream-with-cloth-diapers-164073.md): The Mama Natural Diaper Cream works great with both cloth and disposable diapers. Benefits:
- [Do the probiotic skincare products need to be stored at a certain temperature?](https://help.mamanatural.com/en-US/do-the-probiotic-skincare-products-need-to-be-stored-at-a-certain-temperature-164074.md): The lactobacillus ferment in our skincare products is shelf-stable at all temperatures. This includes any temperature fluctuation during shipping.
- [Can the Diaper Cream be used on eczema-prone skin?](https://help.mamanatural.com/en-US/can-the-diaper-cream-be-used-on-eczema-prone-skin-164077.md): In addition to soothing oils and butters, the Mama Natural Diaper Cream contains zinc oxide. Zinc oxide is recommended as an anti-inflammatory treatment for irritated skin conditions, including diaper rash and poison ivy; clinical research has also s
- [Can Diaper Cream be used on other parts of the body (ie, legs, arms)?](https://help.mamanatural.com/en-US/can-diaper-cream-be-used-on-other-parts-of-the-body-(ie-legs-arms)-164078.md): In addition to soothing oils and butters, the Mama Natural Diaper Cream contains zinc oxide. Zinc oxide is recommended as an anti-inflammatory treatment for irritated skin conditions, including diaper rash and poison ivy; clinical research has also s
- [Does the Diaper Cream ingredient lactobacillus ferment contain dairy?](https://help.mamanatural.com/en-US/does-the-diaper-cream-ingredient-lactobacillus-ferment-contain-dairy-164079.md): No dairy was used in the lactobacillus ferment - that ingredient is vegan. Made with Organic Oils + Zinc and Probiotics:
- [And what is the purpose of the tapioca ingredient in the Diaper Cream?](https://help.mamanatural.com/en-US/and-what-is-the-purpose-of-the-tapioca-ingredient-in-the-diaper-cream-164085.md): Tapioca is responsible for the consistency and anti-chafing effect. Tapioca starch is a widely acknowledged alternative to talc, as it is highly absorbent of natural oils and perspiration. Made with Organic Oils + Zinc and Probiotics:
- [What is the shelf life of the Nipple Cream?](https://help.mamanatural.com/en-US/what-is-the-shelf-life-of-the-nipple-cream-164064.md): The shelf life of this product is between one and a half and two years. This allows plenty of time to get the full value from it.
- [Does the Nipple Cream help with thrush?](https://help.mamanatural.com/en-US/does-the-nipple-cream-help-with-thrush-164065.md): This product does not get rid of or prevent thrush. The Mama Natural Nipple Cream does help:
- [Does the Nipple Cream ingredient lactobacillus ferment contain dairy?](https://help.mamanatural.com/en-US/does-the-nipple-cream-ingredient-lactobacillus-ferment-contain-dairy-164066.md): No dairy was used in the lactobacillus ferment - that ingredient is vegan. Ingredients:
- [Is the Nipple Cream safe to use while pregnant?](https://help.mamanatural.com/en-US/is-the-nipple-cream-safe-to-use-while-pregnant-164067.md): The Mama Natural Nipple Cream is perfectly safe to use while pregnant, but it was designed to be used to soothe hardworking nipples that are sore from nursing.
- [Does the Belly Butter help remediate scars?](https://help.mamanatural.com/en-US/does-the-belly-butter-help-remediate-scars-164087.md): The lactobacillus ferment in our belly butter has been clinically shown to:. This product is not specifically formulated for the purpose of remediating scars.
- [Can I use the Belly Butter after my pregnancy?](https://help.mamanatural.com/en-US/can-i-use-the-belly-butter-after-my-pregnancy-164088.md): Mama Natural Belly Butter is designed to prevent and also reduce the appearance of stretch marks.